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Manage Customer Relationships

Referral and Renewal. Two magic words that marketing loves. But how do you make it happen often enough?

After having made all the investments and efforts to get customers into your fold, it is but natural that you should get the maximum out of them, be it in the form of increased business and expanded scope or valuable references that you can build on.

Obvious. Logical. But rarely done.

In the quest to get new leads, customers already in your fold are either neglected or left to be poached by competition. With the online medium, it is easier and more effective to build enduring relationships with customers.



Customer Relationship Management

Information is Wealth

iridiumInteractive’s comprehensive suite of CRM tools enable you to deep dive into the rich data that resides in your systems. Exhaustive knowledge that is untapped in you, your sales team, your partners, your internal departments – can now be put to strategic use to build immense business value.

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Web Analytics

Knowledge is Power

With our experience and expertise in industry-leading tools, we can handle all your analysis needs, be it for campaign and site-side analytics, segmentation modeling, optimization or integrated offline-to-online campaign reporting.

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Website Design & Development

Stand Apart and be Noticed

We deliver online user experiences in unique ways that helps brands stand out from the clutter. We do this by designing websites from the ground up – as compared to a template-driven, ‘One-Size Fits All’ approach. Our ideas are driven by insights.

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Online PR

Be in the news

You would need to target different groups of stakeholders – investors, customers, partners etc. iridiumInteractive helps you run the walk and talk the talk at appropriate forums – and build the needed buzz well. The posting of the messages & virals onto articles sites, forums, industry bodies and newsgroups would be managed scientifically by our experienced crew, adept at managing online PR.

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Mobile Marketing

Going beyond the basics

iridiumInteractive helps clients in three areas that drive success in the mobile arena: mobile advertising (SMS messaging and mobile display advertising), mobile search optimization and mobile site development. We do not just transfer your current site into a mobile environment, but build an experience from ground up that is specially tuned to the medium. We do this through an understanding of mobile users’ unique needs and wants and a conjunction of creative skills and technology expertise.

iridiumInteractive’s Mobile Media experts will work with you to exploit mobile technologies to achieve your marketing goals - from SMS alerts to help you connect to customers to context-specific ads on in mobile search environments.

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